At TrakiTrak, we hold our drivers to the highest standards of professionalism. However, if you ever experience inappropriate behavior or receive an unprofessional message from a driver, it's important to report it immediately so we can take the necessary actions.
What to Do:
Document the Conversation: Take a screenshot of the conversation where the inappropriate behavior occurred.
Report the Issue: Contact TrakiTrak customer support through the app or email: [email protected] or phone number: +961/78953214 , and provide details about the incident. Be sure to attach the screenshot of the conversation.
We Take Action: Once we receive your report, our team will investigate the matter thoroughly and take appropriate action to ensure that it doesn't happen again.
Your safety and satisfaction are our top priorities, and we are committed to addressing any issues that arise with the utmost seriousness.