When a holiday gets closer, we will close your store considering the store hours set up previously. The purpose of that is to avoid customers placing orders that could not be delivered at the promised delivery date and time.

If your store opens as usual on that day, you can set up your store hours in the Home page.

If you forget to update your store hours, don't worry! We will send you an email reminding you to check them 🙂

If there are any operational changes on TrakiTrak's end, we will send you an email with more information.

If you have any further questions, please contact us through the chat 😀