At TrakiTrak, we take the quality and sustainability of our packaging very seriously. If you’ve experienced issues with your order’s packaging, here’s how we can help:
My Order Was Not Packaged Securely, and Items Were Damaged
We apologize for the inconvenience and any damage this may have caused. Please rest assured that your feedback will be taken seriously, and we will look into how we can improve our packaging process. If any items were damaged, we would be happy to offer you a replacement.
The Packaging Was Not Environmentally Friendly
We understand the importance of environmentally friendly packaging and are continuously working to improve our sustainability efforts. Your feedback is valuable, and we will consider it as we strive to use more sustainable materials in our packaging.
If you have any further concerns or need assistance with a damaged order, please don’t hesitate to reach out to our support team. We’re here to help!