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Responding to Questions About Pricing and Fees
Responding to Questions About Pricing and Fees
Nadim avatar
Written by Nadim
Updated over 3 months ago

At TrakiTrak, we strive to be transparent with our pricing. Here’s what you need to know about the fees associated with your order:

Small Order Fees

  • If your order doesn’t meet the minimum amount required by the merchant, a small order fee may be applied.

Delivery Fees

  • A delivery fee is charged based on the distance and location of your delivery. This fee ensures that your order is delivered promptly and efficiently.

Service Charge Percentage

  • A service charge is applied as a percentage of your total order. This helps cover the cost of maintaining our service and providing a seamless shopping experience.

Where to Find Pricing and Fees

  • You can view all applicable fees, including the small order fee, delivery fee, and service charge, within the merchant’s section in the TrakiTrak app. This section provides a clear breakdown of the costs before you finalize your order.

We’re committed to providing transparent and fair pricing. If you have any further questions or concerns about fees, please don’t hesitate to contact our support team.

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