We understand how frustrating it can be when you can’t find the items you need. Here’s why this might happen and what you can do:
Why Can’t I Find Certain Items in the App?
Item availability can vary depending on the store’s stock and your location. Some items might not be available at certain times due to inventory changes.
Items I Used to Order Are No Longer Available
This can happen when a store temporarily or permanently stops carrying an item. However, there are a few things you can do:
Check Back Later: Sometimes items come back in stock after a short period.
Use the Search Tab: Try searching in the search tab to see if the product is available from another merchant within the app.
Alternative Products: If the item isn’t available, our driver will contact you to suggest an alternative product that meets your needs.
We appreciate your understanding, and we’re here to help you find what you need. If you have any further questions or need assistance, please don’t hesitate to reach out.