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Responding to Price Discrepancies
Responding to Price Discrepancies
Nadim avatar
Written by Nadim
Updated over 3 months ago

We strive to provide the most accurate pricing possible, but there are some instances where prices, especially for fresh items like legumes and butcher products, may differ from what is displayed in the app.

Why Wasn’t the Price the Same as Shown?

  • Prices for certain items, particularly fresh produce and butcher products, are updated daily to reflect changes in the market. As a result, there might be slight variations.

How Will I Know if There’s a Significant Price Difference?

  • If our driver notices a price difference of more than 20% from what was shown in the app, they will notify you before completing your order. This allows you to make an informed decision about whether to proceed with the purchase.

We understand that price consistency is important, and we are committed to keeping you informed of any changes to ensure transparency and satisfaction. If you have any further questions or concerns, please feel free to contact our support team.

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